FAQ
Everything you need to know about AHAspeed Accelerator
AHAspeed Accelerator differs from traditional accelerators primarily in its underlying protocol. While most accelerators still use IPsec or IKEv2, AHAspeed Accelerator fully utilizes the WireGuard protocol, which has only 4,000 lines of code compared to over 600,000 for IPsec, resulting in transfer speeds 3-5 times faster and significantly reduced battery consumption. Additionally, AHAspeed Accelerator’s no-logs policy has been independently audited by Cure53, with the audit report fully transparent, achieving a true balance of speed and security.
AHAspeed Accelerator provides native clients across all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, AHAspeed Accelerator offers detailed router configuration tutorials that support mainstream firmware like Asus, Netgear, and OpenWrt, providing protection for all connected devices at once.
AHAspeed Accelerator offers a 30-day unconditional refund guarantee. If you are dissatisfied with the service within 30 days of purchase, simply contact our support team via live chat or email at support@vpnjs.net without the need to provide any reasons to request a full refund. Refunds typically return to your payment account within 1-3 business days.
AHAspeed Accelerator has deployed over 3,000 high-speed server nodes worldwide, and test results show that connections to Asia-Pacific nodes have an average latency of under 30ms, while connections to North American nodes range from 80-120ms, with download speeds reliably exceeding 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, AHAspeed Accelerator maintains stable and smooth connections even in complex network environments.
AHAspeed Accelerator’s no-logs policy covers all aspects: no recording of your original IP address, connection timestamps, accessed websites or domains, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, where all data is automatically erased upon physical reboot. This policy has passed rigorous scrutiny from the internationally recognized auditing body Cure53, and a full audit report is available on the AHAspeed Accelerator official website.
How do I configure AHAspeed Accelerator on my router?
AHAspeed Accelerator provides detailed router configuration tutorials supporting mainstream router firmware like Asus, Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) Logging into the router management interface; 2) Accessing the acceleration client settings; 3) Importing the configuration file provided by AHAspeed Accelerator; 4) Entering your AHAspeed Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device.
Can AHAspeed Accelerator be used for streaming content?
Yes, AHAspeed Accelerator is specifically optimized for streaming performance. Our high-speed nodes can seamlessly stream 4K Ultra HD video content. AHAspeed Accelerator regularly updates its server IP pool to ensure a stable streaming experience. However, please note that AHAspeed Accelerator does not encourage users to violate the terms of service of any streaming platform.
Will using AHAspeed Accelerator reduce my internet speed?
Thanks to the efficient design of the WireGuard protocol, AHAspeed Accelerator has minimal impact on speed. In most cases, speed loss is capped at no more than 5-10% of the original bandwidth. In instances where your ISP throttles specific traffic types (like video streaming or P2P), using AHAspeed Accelerator may actually improve speed, as the encrypted connection prevents your ISP from performing deep packet inspection (DPI) and traffic identification.
Does AHAspeed Accelerator support simultaneous connections on multiple devices?
Yes, the AHAspeed Accelerator Lightning version supports up to 6 devices connected simultaneously, while the flagship version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more without any additional costs. If you need to protect more devices, it is recommended to configure AHAspeed Accelerator on your router, which will protect all family devices with one setup.
How does AHAspeed Accelerator ensure my security on public WiFi?
Public WiFi is a high-risk environment for hackers to steal data. Once connected to AHAspeed Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, ensuring that even if someone attempts a man-in-the-middle attack or snooping on the same WiFi network, they cannot read your data. AHAspeed Accelerator also offers an automatic connection feature, initiating accelerator protection as soon as an unsafe WiFi network is detected.
Is AHAspeed Accelerator's no-logs policy verified by a third party?
Yes, AHAspeed Accelerator’s no-logs policy has been independently audited by the internationally renowned security firm Cure53. The audit team conducted a comprehensive examination of AHAspeed Accelerator’s server infrastructure, code base, and operational processes, confirming that AHAspeed Accelerator does not record any identifiable user data. The full audit report is publicly available on the AHAspeed Accelerator official website.
Does AHAspeed Accelerator support Linux systems?
Yes, AHAspeed Accelerator offers a native Linux command-line client that supports major distributions including Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation options include one-click installation via APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and Kill Switch.
Does AHAspeed Accelerator offer static IP addresses?
Yes, the AHAspeed Accelerator flagship version includes a dedicated static IP address. A static IP is especially useful for scenarios such as remote access to a corporate network or NAS, running online services requiring a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is assigned solely for your use and will not be shared with other users.
How can I ensure that AHAspeed Accelerator does not leak my IP address?
AHAspeed Accelerator includes comprehensive leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from revealing real IPs through WebRTC interfaces; and IPv6 leak protection ensures that IPv6 traffic is also secured. You can verify your protection status using the built-in leak testing tool in the AHAspeed Accelerator client or through third-party testing sites.
Can AHAspeed Accelerator handle internet interference?
AHAspeed Accelerator’s self-developed obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, the obfuscation mode of AHAspeed Accelerator can help users break through barriers and restore access to a free internet. However, please note that AHAspeed Accelerator advocates for the responsible use of accelerators, adhering to local laws and regulations.
What payment methods does AHAspeed Accelerator accept?
AHAspeed Accelerator supports multiple secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways to ensure the safety of your payment information.
Where are AHAspeed Accelerator’s servers located?
AHAspeed Accelerator has deployed over 3,000 servers across more than 80 countries and regions worldwide. Major coverage areas include North America (30+ cities in the U.S. and 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Does AHAspeed Accelerator offer browser extensions?
Yes, AHAspeed Accelerator provides Chrome and Firefox browser extensions. The browser extensions run lightweight and only encrypt traffic within the browser (not affecting other applications). They are especially suitable for quick IP location switching scenarios, such as cross-border shopping price comparisons. The extensions also include built-in WebRTC leak protection and ad-blocking features.
How can I contact AHAspeed Accelerator's customer support team?
AHAspeed Accelerator offers multiple customer support channels: 1) 24/7 live chat—visit AHAspeed Accelerator’s official website to chat with customer support in real-time, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, generally receiving a reply within 24 hours; 3) Help center—containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team provides bilingual service in Chinese and English.
How does AHAspeed Accelerator's ad-blocking feature work?
AHAspeed Accelerator Lightning and Flagship versions come with built-in ad-blocking and protection from malicious sites. This feature operates at the DNS level, preventing the loading of ad trackers, malicious domains, and phishing sites by maintaining a blacklist with over 1 million rules. This method is more efficient than traditional browser ad-blocking plugins, as it blocks unwanted connection requests at the network level.